Ratings & Reviews

Overall Rating

4
(11 reviews)
90.9% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Jamela - |Recommended: NoBeen here for 3 years and really loved this place when I FIRST moved here. However, since I’ve been here it’s been numerous of manager changes and leasing staff. Parking is horrible and limited if you don’t have a port or a garage Also my vehicle got towed for “ my vehicle not being properly registered online” Again been here for three years my vehicle has always been registered on the apartment portal but when “RIVERSIDE” continues to make consistent changes with parking new towing company website etc it makes it hard for residents to keep up with everything Their only form of communication is through EMAIL AND A PIECE OF PAPER, no curiosity calls or nothing oh, only if you’re late or short on rent This place has became ridiculous Management Christine has no form of compassion and or grace when it comes to their residents and their problems. I will NOT be renewing my lease and if my characters wasn’t limited on here I would have a lot more to say.
response from property -Thank you for your feedback, Jamela. We are sorry that you have had a negative experience with our staff with communication and problems with your parking. We welcome the opportunity to discuss your review with you and try to resolve anything that may be outstanding. Our phone number is (817) 890-2800, or you can email [email protected]. Please note paper notices were sent out 3 different occasions and posted on your front door. Our system shows we sent emails regarding vehicle registration 4 times in the month of September before we began towing October 1st which also shows that you opened each email. In addition to that, signs were posted in various areas of the property including the mail center and elevators. We regret to lose such a great resident. Warmest regards, Riverside Place Apartments Management Team
submitted by Jose E. - |Recommended: YesThe parking sucks if we are being honest… — I love the apartment fixtures and quality but it needs some cleaning maintenance around the building specially the stairs. The parking is horrible for regular residents. Spent 20mns going in circles hoping someone left. That is just unacceptable.
response from property -Thank you for taking the time to post your review Jose. We're sorry to hear that you've had problems with the cleanliness of our community. We are also disappointed to hear about the problems you've been having with parking. Our mission is to provide our residents with superior customer service and assist in anyway that we can. We value you, and your satisfaction. We would like to personally address your concerns as soon as possible. Please call us at (817) 890-2800. Sincerely, Riverside Place Apartment Management Team
submitted by Ohiole A. - |Recommended: YesClean and nice — Welcoming staff, beautiful environment and timely maintenance
response from property -Thank you for taking time to post this review. We are very happy to offer you a 5-star living experience. We care about our residents and value your feedback, Ohiole. Warmest Regards, Riverside Place Apartments
submitted by Janicea M. - |Recommended: YesNice quiet worry free zone — Peaceful and quiet in a really nice area
response from property -Thank you so much for leaving this review for others to see. We truly appreciate it. We strive to earn these stars. Were so glad you are here staying with us. We are lucky to be in a such a great area for our residents to fully enjoy. We would love to hear more details if you dont mind shareing, feel free to reach out to us, (817) 890-2800. Sincerely, the Riverside Place Apartments team.
submitted by Latrice S. - |Recommended: YesMy sister and I just moved here, so far we are enjoying it.
response from property -Latrice, Thank you for your review. We are so glad to hear that you are having a great experience and enjoying your home. Warm Regards, The Riverside Place Apartments Management Team.
submitted by Jordan L. - |Recommended: YesVery quiet place nice living — I would tell them it’s a nice environment gated community very safe the police lives here
response from property -Thank you for your kind words. We're delighted to hear that you feel safe here at Riverside Place Apartments. Here at Riverside Place Apartments we are always doing our best to create a peaceful environment. Please feel free to stop by the office or give us a call to let us know how we can continuously improve our community. Sincerely, The Riverside Place Apartments Management Team.
submitted by Donna O. - |Recommended: YesIt's okay. — I would say, Its quite, I like the area . My only issues would be the parking and people pets. People park in handicap when they don't have stickers and people have dogs with no leash and they don't pick up after the pets.
response from property -Donna, thank you for making us aware of your concerns. Although, we are thrilled to hear that you have not had any problems with noise while residing in our community. Here, at Riverside Place Apartments, our mission is to implement clear quiet hours. As far as the issues with parking and dog messes, we value you, and your satisfaction. Please call or email us so that we can personally address your concerns as soon as possible. Thank you again, we appreciate your feedback! Warm Regards, The Riverside Place Management Team
submitted by Brady D. - |Recommended: YesIts beautiful — I would recommend it on the fact of being so quiet I'm actually surprised how quiet it is being so close to 360 I do live on the inner half of complex. So I am fortunate in that aspect. The only thing that does get noisy is my neighbors upstairs, but its not too often and Ido realize that people got to live there life.
submitted by Dabrasha B. - |Recommended: YesI love the property but I wish there were more parking available because getting off early in the morning to having to sit in my car in my own apartment is very frustrating. I feel like I shouldn’t have to be forced to pay extra for parki — It’s quiet for the most part and great amenities. I would recommend getting a car port.
submitted by David B. - |Recommended: YesI see the new staff as very professional and A-list, compared with the previous administration — This rating score is not for the New administration that just got here less than a month ago The new staff look very professional and experienced including the new maintenance staff. If someone asks me about Riverside Place, I will say the price tag is not worth it for now. Dogs poop everywhere why can't management require a mandatory DNA test for all dogs in the apartment so that those in violation will be held accountable with a fine . My kids can't play outside because this issue. Secondly, there's no pedestrian gate with either secured code or remote control to open it at the back of the apartment for walking exercise. This is a big deal for me and almost all other residents I've spoken with. Last but not least, the quality of building equipment and soundproof is awful. The walls are very thin which makes it very easy for someone to eavesdrop into your personal conversation. This makes it really hard for us working from home to effectively do our jobs especially when the landscaping guys are working. Hopefully the new management will make some changes to these concerns which will influence my decision to stay here for a while and recommend my friends to join me.
response from property -We appreciate that you took the time to post this review. We deeply regret hearing that your experience here at the property has been less than satisfactory. We also regret that your experience with maintenance has not been great as well. Here, at Riverside Place Apartments, our objective is always to ensure that our residents feel heard and listened to when they have a problem within our community. We encourage you to stop by the office or give us a call so that we may discuss any more concerns you may have and reach an appropriate solution. Thanks Again - The Riverside Place Apartments Management Team
submitted by Melanie L. - |Recommended: YesI renewed my lease — Parking is an issue, but i pay for garage parking, so I am always guaranteed a parking spot. I hear my neighbors, but everyone does quiet down at 10 00 pm. i like the layout of the apartment and the high end finishes. The staff are friendly. Overall, it's a good place to live - i've been here 15 months and just renewed my lease for another 13.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Riverside Place Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Riverside Place Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose